Thank you for purchasing from 5G Society TT. We are confident that you will be satisfied with your purchase. However, in the event that the product is defective or malfunctioning due to manufacturing defects, we offer a 30-day warranty return policy.
This warranty covers defects in materials and workmanship under normal use for a period of 30 days from the date of purchase. If a defect is found during this period, we will replace or repair the product at no cost to you.
This warranty does not cover damage resulting from misuse, abuse, neglect, or accidents. It also does not cover normal wear and tear, or cosmetic damage that does not affect the product’s function. The warranty is void if the product has been tampered with or repaired by an unauthorized person.
To initiate a return under this warranty, please contact our customer service department within 30 days of purchase. We will provide you with instructions on how to return the product to us. You will need to provide proof of purchase and a detailed description of the defect.
Once we receive the defective product, we will inspect it to determine if it is covered under this warranty. If the defect is covered, we will either repair or replace the product at no cost to you. If the product is out of stock and cannot be replaced immediately then a credit note will be issued to you in the sum of the defective item. PLEASE NOTE CAREFULLY; credit notes will only be valid for a 3-month period. If we determine that the product is not covered, we will notify you and return the product to you at your expense.
Contact Us If you have any questions regarding our 30-day warranty return policy or need assistance with a return, please contact our customer service department at 868-708-8577. We are here to help you and ensure that you have a positive experience with our product.